The more you shop the more you earn. Enjoy special offers, gifts and rewards — just for you.
Charm Club Rewards is a free loyalty program that allows members to earn points towards Reward Certificates with every qualifying purchase. Reward Certificates are in increments of $5 and can be applied towards the purchase of any charming charlie US store and www.charmingcharlie.com merchandise. Reward Certificates are automatically issued monthly by email to members who have earned 1,000 or more points.
Charm Club Rewards is currently offered to US residents. You can open an account and become a member of the Charm Club Rewards program at a participating US store and online here, by simply providing your name, phone and email address.
Points may be earned on any qualifying charming charlie purchase. Qualifying purchases are defined as the purchase amount of any US store and www.charmingcharlie.com purchase of charming charlie merchandise excluding sales tax, state fees, shipping charges, delivery charges, discounts, redemption of Reward Certificates, redemption of gift cards, and fees or other excluded charges. Program points are awarded upon purchase of charming charlie Gift Cards, but not on redemption.
The loyalty program is open to individuals that are at least 18 years of age and residents of the United States.
We need your email address to deliver communication regarding the program, any earned rewards, and your special birthday bonus. An additional benefit of the program is email alerts of special offers and events, many just for loyalty program members, and these are also sent through email. If you wish, you can cancel (unsubscribe) from the promotional offers at any time and still receive your rewards via email.
No worries! The phone number is an easy and consistent way we can quickly look up your account and make sure you earn your points. We do this so you don't have to keep up with a card or membership number.
We have made this very easy - no membership card required! You simply provide your registered phone number prior to purchase and the sales associate will ensure your purchase earns points.
Members earn 10 points for every qualifying dollar spent with charming charlie. Points are calculated on total spend after discounts, Reward Certificate redemptions and before taxes and then rounded to the nearest ten point increment. As an example, if your sales total before taxes is $35.61, you will earn 360 points.
Yes, members earn points for the purchase of charming charlie Gift Cards. Points are not earned on the redemption value of a charming charlie Gift Card.
You can create and access your account online here. Once you join the program, you'll receive a welcome email explaining how to view your point balance online. If you joined more than a week ago and did not receive your welcome email, please check your bulk mail folder. If you still do not see it, contact customer service here or call 1-888-675-2275 for assistance. You'll need to give them your name, email, and phone number you registered with in-store.
Points for qualifying purchases will post within 72 hours to the account of the member making the qualifying purchase.
Points are earned on the total US store and www.charmingcharlie.com purchase excluding sales tax, state fees, shipping charges, delivery charges, discounts, redemption of Reward Certificates, redemption of gift cards, and fees or other excluded charges.
Active members enjoy non-expiring points!
Points are valid for 12 months from the date of the last qualifying purchase. Each qualifying purchase will automatically extend the expiration date of all unused points in a member's account for 12 months from the month of the qualifying purchase. If the member account has no qualifying purchase activity within a 12-month period, all points in the account will expire.
Points cannot be accumulated prior to the effective date of the program or on purchases made prior to activating your Charm Club Rewards membership.
At this time, we are unable to award points if you do not provide your phone number at the time of purchase. Make sure to always identify yourself as a Charm Club Rewards member and provide your registered phone number at the register!
The points accumulated with a purchase that is later returned will be deducted from your account balance. Should the number of points deducted from your account create a negative point balance, points earned and posted to your account will be applied to the negative balance until the account balance reaches zero. Then, points will resume accumulating for future Rewards.
Rewards Certificates are valid towards the purchase of any charming charlie merchandise available in US stores and www.charmingcharlie.com. Reward Certificates are not valid on prior purchases or for the purchase of charming charlie Gift Cards.
The value of the Reward will be in increments of $5 based on total points available for redemption. Reward Certificates are calculated at the beginning of each month and automatically issued via email within 10 days. You can manage and track your points by logging into your online account here. If you don’t have an online account you can create an account here.
Reward Certificates are calculated at the beginning of each month and automatically issued via email within 10 days. The only way to receive your Reward Certificate is through email, so be sure your online profile is up-to-date with your current and preferred email address.
Unless noted otherwise on the Reward Certificate, each Reward Certificate will expire at the end of the month following the date of issue. (For example, rewards issued in November expire on 12/31.) Reward Certificates must be used before the expiration date indicated on the certificate or the Reward Certificate will be forfeited.
To redeem Reward Certificates in store, just print a copy of your Reward Certificate from the email you receive and present it to the sales associate prior to your purchase. Or, you can present your Reward Certificate by showing the certificate on your mobile device. Rewards are only valid for one-time use. You may use up to three Reward Certificates in a single transaction in store.
To redeem Reward Certificates online, members must enter a valid and current Reward Code from their Reward Certificate in the Voucher Field during the checkout process. Only one Reward Certificate may be applied within a single online transaction.
Yes! Reward Certificates are combinable any other charming charlie promotional or sale price offer, discount or coupon, not to exceed the purchase amount. Please note: Reward Certificates must be fully used within a single transaction; any unused balance will be forfeited.
Reward Certificates are calculated at the beginning of each month and automatically issued via email within 10 days. No interim redemptions are possible.
Rewards are valid until the end of the month following the date of issue and cannot be redeemed once expired.
Rewards are emailed for you to print out at your convenience. Please make sure to keep your reward email handy until you redeem your Reward Certificate so you can print it out again if needed.
In the event you return merchandise that was partially or wholly paid for with a Reward Certificate(s), no Reward Certificate(s) or points will be reissued - reward certificates have no cash value. If you must return part of your purchase, we encourage you to make an exchange instead so you can retain the value of your reward.
Reward Certificates are not transferable and may only be used by the member to whom it was issued.
Simply go to your online account and make sure we have your current email address. Or, call Customer Service at 1-888-675-2275 to research your account.
Premium Status membership is attained once you spend $250 within a calendar year. Upgrade to Premium status is calculated once per month, log into your account to see your current status.
Once you've registered at charmingcharlie.com, you can log into your account to see how much you need to reach Premium Status or re-qualify for another year!
Premium status and benefits begin immediately upon receipt notification and are valid for the balance of the qualifying year and through the end of the following calendar year.
Premium members will receive promotional offers from time to time throughout the year. Each promotion will contain specific instructions for redemption. In general, to redeem a valid Premium Status Bonus Point Certificate, you must be a current Premium Status member and present and surrender the valid Premium Bonus Certificate prior to purchase.
You must qualify for Premium Status by spending $250 or more each year. Eligibility is reviewed monthly and a requalification confirmation will be sent to members. If you do not re-qualify for Premium Status, your Premium Status and benefits will expire at the end of the year.
No. You must qualify for Premium Status each year by spending $250 or more each year.
charming charlie will send member-only offers from time to time throughout the year. You will receive these offers through various communications, including the email provided in your account profile. If you provide a mailing address, you will also be eligible to receive exclusive offers via postal mail. To ensure you receive the full benefits of your membership, be sure you have opted in to receive charming charlie emails and keep your account profile updated with your current and preferred email and mailing address.
As long as you have provided your birth date to us in your account profile prior to your birthday month, Birthday Bonus Certificates are sent on the 1st of every month. Birthday Bonuses will vary - it is fun to receive a surprise for your special day! To redeem, simply print the Birthday Bonus Certificate directly from the email and present to the sales associate prior to making your purchase.
There's a good chance we do not have your birth date or valid email address. Please log in to your online account and confirm your profile information is complete and accurate. If the information is complete, please contact Customer Service at 1-888-675-2275 to investigate further.
Upon enrolling, you are assigned a Charm Club Rewards account and an account number. Upon enrollment, the account number is printed on your charming charlie receipts. You will also receive your account number in your welcome email. If you cannot locate your account number, please contact Customer Service at 1-888-675-2275.
When you log into my account you will see your point history which contains a transaction log. This log identifies when you earn points from purchases and when you have a reward on the way. Rewards Issuance means that your reward has been created, the points are deducted from your total and your reward is being emailed to you!
You can create an account here.
New members will receive a welcome email including instructions for completing your profile information online. Secure online account access is available using a password you create upon first accessing your account, here.
Communication about the program, including Reward Certificates and Premium Status notification, will be sent to the email address you provide upon enrollment. Once you have created your online account, you may view and update your profile and account status at any time at www.charmingcharlie.com.
A member may cancel their membership at any time by contacting Customer Service at 1-888-675-2275. Cancellation may take 10 business days to finalize. Upon cancellation, membership will be inactivated. Please note, any unredeemed point balance or unused, valid Rewards Certificates in the account at the time of account closure will be forfeited and customer access to the account will be denied.