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Free Shipping on Orders Over $50

FREE Standard Shipping on Orders over $50


Free standard ground shipping is valid on purchases of $50.00 or more before taxes, shipping and handling. Does not include charming charlie gift cards, unless purchased with merchandise totaling $50.00 or more before taxes, shipping and handling. No price adjustments on previous purchases. Only available on charmingcharlie.com. Valid on standard U.S. ground shipping to U.S. delivery addresses in the 50 continental states. Additional charges apply for express shipping. Limited time offer. Terms subject to change without notice.


                 

* Buy One, Get One Free on all sale fashion jewelry in-stores & online. Buy one product and receive the second product for free. Discount taken on item of lesser value based on price as marked. Discount reflected in shopping cart. Offer valid from 07/17/2014 at 12:01am PST through 07/23/2014 at 11:59pm PST at www.charmingcharlie.com. Discount applies to merchandise only, not to Gift Cards, shipping and handling, or applicable taxes. No adjustments on previous purchases. Not valid for cash or cash equivalent or any other offer. Offer valid in the U.S. only. Terms of offer are subject to change. Exclusions may apply.

                 

$5 Americana Scarf with $35 Purchase

Step 1: Add Americana Fashion Scarf to your shopping cart.

            Shop Now: AMERICANA FASHION SCARF


Step 2: Add an additional $35 or more of merchandise to your shopping cart. Taxes and shipping not included.


Step 3: See your discount reflected in your grand total.


Offer valid from 06/28/14 at 12:01am PST through 07/06/14 at 11:59pm PST at www.charmingcharlie.com or when all scarf supplies are exhausted, whichever occurs first. Qualifying spend of $35 dollars is based on pre-tax subtotal and must be met after all additional promotional offers and discounts have been applied. Discount reflected in shopping cart. Discount applies to merchandise only, not to Gift Cards, shipping and handling, or applicable taxes. No adjustments on previous purchases. Not valid for cash or cash equivalent. Offer valid in the U.S. only. Terms of offer are subject to change. Exclusions may apply.

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RETURNS & EXCHANGES

 

How do I return something?

You can make a return within 30 days of your purchase date in one of two ways:

  • Return your online purchase by mail by completing the return form on the back of your packing slip.
  • Or, return your online purchase in-store (a packing slip is also required).

All returned merchandise must include the original receipt/packing slip and tags in order to receive a refund to the original form of payment within 30 days of purchase.

Refunds will be credited to the original method of payment with the exception of:

  • No receipt or tag: Receive a charming charlie gift card for the current selling price of the item at the time of the return.
  • Purchases of gift cards: All purchases of gift cards are final. Gift cards, including gift cards given for returned merchandise, cannot be returned, exchanged or redeemed for cash (unless required by state law), and cannot be replaced if lost or stolen.
What is the return policy?

Returned merchandise must include the original receipt/packing slip and tags in order to receive a refund to the original form of payment.

Have you received my return orders?

You can track your returned merchandise by logging into your account or calling Customer Service at 1-888-675-2275.

I lost my packing slip, can I still make a return?

You can receive a charming charlie gift card for the current selling price of the item at the time of the return.

My refund amount doesn’t seem right, can we fix this?

If you have any questions or concerns regarding your return, please contact Customer Service toll-free at 1-888-675-2275, or by email at customerservice@charmingcharlie.com between 9a.m. – 9p.m. EST.

What about gift card returns?

All purchases of gift cards are final. Gift cards, including gift cards given for returned merchandise, cannot be returned, exchanged or redeemed for cash (unless required by state law), and cannot be replaced if lost or stolen.

I received a gift and want to return it, what do I need to bring?

Bring the item and your gift receipt to a charming charlie store and a gift card will be issued in exchange for your gift return.

Please note that all gift card purchases are final. Gift cards, including gift cards given as store credit, cannot be returned, exchanged or redeemed for cash (unless required by individual state law), and they cannot be replaced if lost or stolen. Please contact Customer Service for additional terms and conditions.