Return & Exchange Policy
If you are not satisfied with your purchase, you may return it to any of our charming charlie stores within 30 days of purchase.
- Original receipt and tags attached:
Receive a refund in the same method of purchase.
- No receipt or tags:
Receive a store credit for the current selling price of the item at time of return.
- Gift receipt:
You may exchange the item or receive a store credit.
Please note that all gift card purchases are final. Gift cards, including gift cards given as store credit, cannot be returned, exchanged or redeemed for cash (unless required by individual state law), and they cannot be replaced if lost or stolen. Please see Gift Cards for additional terms and conditions.