Charming Charlie offers the following shipping methods:
- *Free Standard Shipping On All Orders: Receive Free Standard Ground Shipping on your entire order at www.charmingcharlie.com. Discount reflected in shopping cart. Offer valid from 11/22/2016 at 12:01am EST through 12/4/2016 11:59pm EST at www.charmingcharlie.com. No adjustments on previous purchases. Not valid for cash, cash equivalent or any other offer. Offer valid in the U.S. only. Offers subject to change without notice. Exclusions may apply. We reserve the right to cancel any order due to unauthorized, altered or ineligible use of discounts and to modify or cancel any promotion.
** Orders must be placed by 1pm EST to ship same day.
- When will my order ship? We process our orders fast! All orders with in-stock and available inventory will ship within one day of receipt. Once you receive your shipping confirmation email, please wait up to 24 hours for the tracking information to update.
- Can I send my order to a P.O Box address? Yes you can! Feel free to use a P.O. Box for your shipping address, but please remember we only provide Standard shipping to PO Boxes. Express orders require a physical address.
- Will charming charlie ship anywhere? Not yet, but we do ship throughout the U.S., including Hawaii and Alaska.
- I need to change something on my order, can you help me? We process our orders as quickly as possible, though you may call our Customer Service line within 30 minutes of placing your order and we’ll do our best to update your request. Customer Service is available from 9 a.m. - 9 p.m. EST, at 1-888-675-2275, or via email at firstname.lastname@example.org. Inquiries are generally returned within 24 hours.
- How can I contact someone who can help me? Customer Service is available 9 a.m. - 9 p.m. EST and can be reached at 1-888-675-2275, or via email at email@example.com. Responses are usually returned within 24 hours.