Charming Charlie offers the following shipping methods:
** Orders must be placed by 1pm EST to ship same day.
- When will my order ship? We process our orders fast! All orders with in-stock and available inventory will ship within one day of receipt. Once you receive your shipping confirmation email, please wait up to 24 hours for the tracking information to update.
- Can I send my order to a P.O Box address? Yes you can! Feel free to use a P.O. Box for your shipping address, but please remember we only provide Standard shipping to PO Boxes. Express orders require a physical address.
- Will charming charlie ship anywhere? Not yet, but we do ship throughout the U.S., including Hawaii and Alaska.
- I need to change something on my order, can you help me? We process our orders as quickly as possible, though you may call our Customer Service line within 30 minutes of placing your order and we’ll do our best to update your request. Customer Service is available from 9 a.m. - 9 p.m. EST, at 1-888-675-2275, or via email at email@example.com. Inquiries are generally returned within 24 hours.
- How can I contact someone who can help me? Customer Service is available 9 a.m. - 9 p.m. EST and can be reached at 1-888-675-2275, or via email at firstname.lastname@example.org. Responses are usually returned within 24 hours.
*Free standard ground shipping is valid on purchases of $50.00 or more before taxes, shipping and handling. Does not include charming charlie gift cards unless purchased with merchandise totaling $50.00 or more before taxes, shipping and handling. No price adjustments on previous purchases. Offer is non-transferable without consent by charming charlie. Not valid at charming charlie stores. Cannot be combined with any other offers. Valid on standard U.S. ground shipping to U.S. delivery addresses in the 50 continental states and APO/FPO addresses. Additional charges apply for express shipping. Limited time offer. Only available on charmingcharlie.com. Terms subject to change without notice.