Charming Charlie offers the following shipping methods:
** Orders must be placed by 1pm EST to ship same day.
- When will my order ship? We process our orders fast! All orders with in-stock and available inventory will ship within one day of receipt. Once you receive your shipping confirmation email, please wait up to 24 hours for the tracking information to update.
- Can I send my order to a P.O Box address? Yes you can! Feel free to use a P.O. Box for your shipping address, but please remember we only provide Standard shipping to PO Boxes. Express orders require a physical address.
- Will charming charlie ship anywhere? Not yet, but we do ship throughout the U.S., including Hawaii and Alaska.
- I need to change something on my order, can you help me? We process our orders as quickly as possible, though you may call our Customer Service line within 30 minutes of placing your order and we’ll do our best to update your request. Customer Service is available from 9 a.m. - 9 p.m. EST, at 1-888-675-2275, or via email at firstname.lastname@example.org. Inquiries are generally returned within 24 hours.
- How can I contact someone who can help me? Customer Service is available 9 a.m. - 9 p.m. EST and can be reached at 1-888-675-2275, or via email at email@example.com. Responses are usually returned within 24 hours.